1. Definitions and Key Terms

1.1. Agreement – refers to the User Agreement, General Terms and Conditions, and any other applicable policies, guidelines, or documents that govern the use of the Betting Services, including but not limited to the Privacy Policy, Responsible Gaming Policy.

1.2. Stake — an agreement between the client and the Сompany, wherein the client predicts the outcome of a specific event. To place a stake, the client must place a bet while complying with the betting company's terms and conditions.

1.3. Bet — the monetary amount the client transfers to the Сompany as part of their participation in a stake.

1.4. Outcome - a result of the event (events) on which the bet was made.

1.5. Client - a person who makes a bet in the betting company on the outcome of the event.

1.6. Line - the aggregate of the events, any possible outcomes of those events, odds of the possible outcomes of those events, their date and time after which the betting company shall stop the acceptance of bets on the outcomes of the mentioned events.

1.7. Win odds — a numerical value determined by the betting company, indicating the probability of a specific outcome. This value is used to calculate the client’s potential winnings.

1.8. Gaming account — a personal account established by the betting company for the client. It is used to record funds deposited by the client for placing stakes and to credit any winnings.

1.9. Bet cancellation - a scenario in which a bet is settled with odds of 1, effectively resulting in the refund of the wagered amount to the client.

1.10. Regular time - match length following the rules to conduct the competition in this kind of sports, which shall include the time added by the official. Regular time shall not include the additional time, overtime, series of penalties, penalty shots, etc.

2. Main provisions

2.1. All bets shall be calculated based on information provided by the processing center.

2.2. In case of winning accrual, the betting participant shall be obliged to check the correctness of the accrued winning and in case of non-consent with the accrued winning to respectively notify the betting company has indicated in the application their account number, date, time, event, amount, chosen outcome of the event, odds as well as the reasons of non-consent with the accrued winning. All claims related to the accrued winnings shall be accepted within 10 (ten) days.

2.3. A bet made by the client on any particular outcome of the event shall be winning if all outcomes were correctly predicted mentioned in such bet.

2.4. The terms for accepting bets, including odds, handicaps, outcome wagers, and maximum bet limits, may be adjusted after any bet is placed. However, the terms of previously placed stakes remain unchanged. Clients are responsible for reviewing any updates to the current betting line before placing a new stake.

2.5. Bets made on the events the outcome of which shall be known at the moment of the bet may be calculated with the odds of «1».

2.6. According to this Agreement, in case of discrepancies arising between the client (participant of the agreement) and the betting company regarding the issues related to fulfillment and implementation of the betting agreement executed between the client (participant of the agreement) and the betting company, including the issues of winning payment, the outcome of events, winning odds, any issues of other essential conditions of the executed agreement as well as regarding the issues of acceptance of the agreement as void or ineffective, the parties shall accept the obligatory complaint procedure to settle the arisen discrepancies (prejudicial procedure).

2.7. The claim shall be made within 10 (ten) days from the day when the person has learned or should have learned about the breach of their right. All arguments and facts must be attached to the claim, confirming and substantiating the made claims. In case of the absence of reasons sufficient to substantiate the stated claims, the claim shall be subject to return without review.

2.8. In case of staff errors while accepting the bets (obvious wrong types in the offered list of events, incompliance of odds in the line and the bet, etc.), in case of deviation from these Rules while accepting the bet as well as in case of other arguments confirming the incorrectness of bets the betting company shall remain entitled to declare the bets made on such conditions as invalid. Payment upon such bets shall be made at odds of «1».

2.9. In case of suspicion in the unsportsmanlike nature of matches, we shall be entitled to block the bets on the sports event until the conclusion of the international organization and to acknowledge the bets as invalid in case the fact of the unsportsmanlike competition shall be confirmed. Payment upon such bets shall be made at odds of «1». The administration shall not be obliged to provide the betting participants with any proof or conclusions.

2.10. In the event of an obvious error in the provided odds, the bet may be settled either at the correct odds applicable to the final result or at odds of 1.

2.11. The betting company shall not accept any claims regarding various readings in case of transliteration (translation from foreign languages) of the team names, player names, venues of competitions. All information given in the tournament name shall have an auxiliary nature. Any possible errors in that information shall not be the reason to repay the bets.

2.12. We shall remain entitled to close the betting account and to cancel all bets made on that account if it will be determined that the betting participant at the moment of the bets possessed the information about the result of the event. In this case, the administration of the betting company shall not be obliged to provide the betting participants with any proof or conclusions.

2.13. These General Terms and Conditions are written in English. The English version is the definitive version. Any other versions (translations) are for reference only.

3. Main rules of bet acceptance

3.1. The client may place a bet in accordance with the betting line, which is a list of current and upcoming events with odds determined by the Сompany.

3.2. The betting company shall be entitled to limit the maximum bet, odds of any particular events as well as limit or increase the maximum bet, odds to any particular client without notification and explanation of reasons.

3.3. Acceptance of any repeated bets on the same outcome or combination of outcomes from the same player may be limited upon the decision of the betting company.

3.4. A bet is considered accepted once it is registered on the server and confirmed online. Once registered, bets cannot be canceled or modified, except in specific cases outlined in the Agreement.

3.5. The bets shall be only accepted in the amount which shall not exceed the current balance on the client account. After the bet registration, the bet amount shall be debited from the account. After the bet calculation, the winning amount shall be credited to the client's account.

3.6. Bets must be placed before the event begins. The date, time, and any related comments in the betting line are approximate. If a bet is placed after the actual start of the event, it will be deemed invalid, except for live bets — those placed during the event — which remain valid.

3.7. If a bet qualifies for a refund, it will be settled at odds of 1. In the case of multiple bets, where one or more events are refunded, the winnings for those events will also be calculated at odds of 1.

3.8. In case of any wrong calculation of bets (e.g., because of any erroneously entered results) such bets shall be recalculated. In this case, the bets made between the wrong calculation and recalculation shall be valid. In case if after recalculation the player's balance shall be negative, they may not make any bets until the account will be replenished.

3.9. All sports events shall be considered as postponed and canceled only in case of availability of information from the official documents of organizations conducting the sports events, official sites of the sporting federations, sites of the sports clubs and other sources of the sports information and based on those data the sports events shall be adjusted mentioned in the line.

3.10. The bet shall be subject to cancellation if the client has knowingly misled the staff (employees of the betting company) having provided them with false information and demands regarding the acceptance of bets, payment of winning, result of the event and other information and demands having such nature. The above-mentioned cases shall be applied also to any minors below 18 years of age as well as their parents.

3.11. A bet shall be subject to cancellation if the bet was made on a known outcome (the event occurred but the result was not reflected in the system).

3.12. A bet shall be subject to cancellation if the event start has been postponed by more than 72 hours.

3.13. If an event is interrupted, bets with outcomes already determined at the time of the interruption will be settled based on those results. For all other bets with undetermined outcomes, settlement will be suspended for up to 48 hours. If the event is not resumed and completed within this period, all such bets will be settled at odds of 1. Exceptions to this rule are outlined in the "Rules on Sports" section of the Agreement.

3.14. The maximum bet amount is determined by the Company and varies depending on the sport category, the event, and the type of bet. These limits may be adjusted at the Company’s discretion without prior notice. The Company reserves the right to impose maximum bet limits for specific events and to set or remove individual account limits without prior notice or explanation.

4. Types of bets

4.1. Single – a bet on a certain outcome of an event. The winning on the single bet shall be equal to the product of the bet amount and odds set for this outcome.

4.2. Multiple – a bet on several independent outcomes of events. The winning on the multiple shall be equal to the product of the bet amount and odds of all outcomes constituting the multiple. Losing on one of the outcomes of multiple shall mean loss of the whole multiple.

5. Limitations of inclusion of certain outcomes of the event

5.1. In the multiple may be included only one of the dependent outcomes. In case if in the same multiple shall be included two and more events the events with the lowest odds shall be excluded from that multiple.

5.2. Dependent outcomes (interdependent events) - a result of one part of the bet shall influence the result of the other part.

5.3. Bets on events «Team scores a penalty Yes/No» shall be considered as lost if no penalty was assigned during the regular time.

5.4. Bets on events «How the goal will be made», «Next goal» shall be considered as lost if the goal the number of which is mentioned in the bet was not made.

6. Acceptance of bets during the match (live-bets)

6.1. Live-bets shall be accepted on the main and additional outcomes. Single live-bets may be made or combined in the same express.

6.2. The bet shall be considered as accepted after registration on the server and the issue of the online confirmation. The accepted bet shall not be subject to amendment. In case of circumstances mentioned in section «Main rules of bet acceptance» calculation of the live-bet shall be possible with the coefficient «1».

6.3. The betting company shall not be liable for inaccuracies in the current results of matches on which the live-bets shall be accepted. Clients are encouraged to consult other independent sources of information for accuracy.

6.4. Live-bets shall not be edited or deleted.

7. Outcome types

7.1. Clients can place bets on the victory of the first team (P1), a draw (X), or the victory of the second team (P2). If the client correctly predicts the outcome, the bet is considered a win.

7.2. A bet on the first team’s win or a draw (X1) wins if the first team does not lose the match. A bet on no draw (12) wins if either team secures a victory. A bet on the second team’s win or a draw (X2) wins if the second team does not lose.

7.3. The client may place a bet on a handicap. After the match concludes, the handicap is added to the total number of goals or points scored by the selected team. If the result, after applying the handicap, favors the selected team, the bet is deemed a winner. If the result is a draw, considering the handicap, the bet will be refunded, and in multiple bets, the settlement for this event will occur with odds of 1. If the opposing team wins after applying the handicap, the bet is deemed a loser.

7.4. The client may place a bet on the total, predicting the overall number of goals, points, or other indicators in a match. The bet is considered a winner if the client accurately predicts whether the total will be over or under the set value. If the total matches the set value, the bet will be refunded, and in multiple bets, the settlement for this event will occur with odds of 1. If the total prediction is incorrect, the bet is deemed a loser.

7.5. Progress bet – a wager on whether a team or participant will advance to the next stage of a competition.

7.6. The client may place a bet on which team will rank higher in the final table at the end of the competition. Additional conditions for this type of bet may be specified in the line.

7.7. Bets on home/away team outcomes:

- Victory with handicap — determined by the difference in goals or points scored by the home and away teams, considering the assigned handicap.

- Total goals or points — predicting whether the total goals or points scored will be over or under the proposed value.

- Number of wins or draws — predicting the number of wins for one team or the number of draws in matches between the teams.

7.8. Asian handicap — a type of bet where the handicap is expressed as a value that is a multiple of 0.25, but not 0.5 (e.g., -0.25, +0.25, -0.75, +0.75). This bet is effectively divided into two separate bets, each using the nearest whole number and half-point handicap values.

7.9. Asian total — a bet where the total value is expressed as a multiple of 0.25, but not 0.5 (e.g., 2.25, 2.75, 3.25, etc.). This type of bet is split into two parts, each representing half of the original bet. Each part is calculated with odds identical to the main bet but applied to the closest standard total values.

7.10. The Company reserves the right to provide additional betting options.

8. Match results, date and time of their beginning, settlement of disputable issues

8.1. Bet calculation may be reconsidered due to any wrong result provided by the betting provider.

8.2. For calculation of bets shall be considered the actual beginning time of events which shall be approximately defined based on the official documents of organizations conducting the sports events and in case of absence of such approved documents than based on the official sites of the sports federations, sites of the sports clubs and other sources of the sports information.

8.3. The betting company shall not be liable for incompliance of the date and time with the actual beginning of the events. The date and time of the beginning of an event as mentioned in the line shall be approximate. For calculation of bets shall be considered the actual beginning time of the event shall be defined based on the official documents of the organization conducting the  competition.

8.4. The betting company shall not be liable for inaccuracies in the name of championships, length of matches (sports events). Data to be mentioned in line and live shall be approximate. The clients must use other independent sources of information to specify the data related to the sports event.

8.5. Any claims regarding the result of an event shall be accepted within 10 calendar days from the moment of completion of the event in case of availability of the official documents according to the result of the event issued by the organization which conducts the competition.

8.6. Bets placed after the start of an event will be settled at odds of 1 (except for live bets). For multiple bets, if one or more individual bets are refunded, the winnings for those specific events will also be calculated at odds of 1.

8.7. If a client places a bet on an event whose outcome is already known to them, such a bet shall be voided and refunded. The Company’s decision regarding such a case will be made following a special closed investigation. During this process, all actions related to the bet will be temporarily suspended.

8.8. If a participant shall refuse to fight before the beginning of the event all bets of that participant shall be canceled.

8.9. If the member by any reason (injury, refusal, etc.) shall retire during the competition then all bets made before the beginning of the last round or stage of the competition in which they have participated shall be valid and all other bets shall be canceled.

8.10. If a team member does not participate in the match, all bets are settled at odds of 1 unless stated otherwise.

8.11. If a tennis match is canceled, all bets are calculated at odds of 1, except for wagers on the participant's overall performance in the competition. If a tennis match is interrupted, not completed on the same day, and subsequently postponed, bets remain valid until the end of the tournament, the match is completed, or one of the participants withdraws.

8.12. If an event (e.g., match, competition, or fight) initially lists a specific pair of participants (teams or athletes) but the composition of the pair subsequently changes, all bets on that event will be voided and calculated with odds of 1.

8.13. In team competitions, in case of replacement of one or several members of any team for any reason, the bets on the outcome of the whole match shall remain valid.

8.14. In doubles matches, if the composition of the pair is specified and at least one participant is replaced, all bets on that event will be voided and calculated with odds of 1.

8.15. In the competitions, where the terms «home» and «guests» are used, in case of the event postponement: on the neutral field the bets shall remain valid; on the field of the competitive team, the bets shall remain valid.

8.16. If the concepts of "Home" and "Away" do not apply to an event (e.g., singles or doubles sports), a change in the venue of the event does not affect the validity of bets, and they shall remain valid. For teams participating in leagues such as the NBA, NHL, AHL, CHL, OHL, WHL, East Coast Hockey League, and other North American tournaments, the listing of teams may appear in either direct order (home - away) or reverse order. In cases where the order is reversed, no refunds or adjustments to bets will be made.

8.17. In case of friendly matches, club-friendly tournaments in case of change of the event conduction place all bets on it shall remain valid.

8.18. Kinds of sports or situations for which there is no separate description of special features of acceptance and calculation of bets shall be subject to the General rules.

8.19. In disputable unprecedented situations the final decision shall be made by the betting company.

8.20. In the event of discrepancies between information from different sources — such as the date, time, result, or team names — the Company reserves the right to suspend the payment of winnings until the authenticity of the information has been fully verified. If the result of a completed event as presented on the official website differs from the data provided by a television broadcast, the company reserves the right to make calculations based on the television broadcast or other reliable sources.

8.21. If an error is identified in the program used to calculate odds and such an error is acknowledged by the company, all bets placed on the affected events will be recalculated with odds of 1.

9. Cash-out

9.1. Cash-out — a feature that enables the client to withdraw funds from a bet prior to its final calculation. The cash-out amount is determined by the progression of the event and may be greater or lesser than the client’s original stake

9.2. The cash-out feature is available exclusively for active, unsettled bets.

9.3. Cash-out can be utilized for both pre-match (line) Sports (Upcoming) and Live bets.

9.4. Cash-out is available for all types of bets, including single and multiple bets. However, the cash-out feature may be unavailable for certain events at the discretion of the Company.

9.5. If the client places a multiple bet, cash-out can only be applied to the entire multiple. It is not possible to cash out on an individual event within the multiple. If one or more events in the multiple have already concluded and the results align with the client’s bet, they can use cash-out to secure the profit already earned. Cash-out is available only if the markets remain open and bets on them are still being accepted.

9.6. The cash-out amount can be viewed in the betslip under the "Bet History" section.

9.7. If the client uses the cash-out function, the bet will be settled instantly, and the cash-out amount will be credited to the gaming account. In such cases, the final result of the event on which the bet was placed will no longer impact its settlement.

9.8. The Company reserves the right to approve or decline any cash-out request for any sport, competition, or market at its sole discretion.

10. Parties

10.1. All clauses of the Agreement, including the pronouns «we», «us», «our», «company» or «the betting company» shall relate to the betting company with which the client agrees with the following clause one above.

11. Amendment of conditions

11.1. Because of some reasons, namely commercial, legal as well as any reasons related to servicing of clients, we have the right to make any amendments to the Agreement. The actual clauses of the Agreement and dates of their commencement are provided on the Website. The Client shall bear the personal liability for review of the current Agreement. The betting company shall be entitled to make amendments to work on the Website anytime and without any prior notification of the Clients.

11.2. In case of non-consent with any amended clauses of the Agreement the Client must stop using the Website. Any subsequent use of the Website after commencement of the amended clauses of the Agreement shall be considered as its full acceptance irrespective of the fact whether the client has received the corresponding notification or learned of the amendments from the renewed Agreement.

12. General restrictions and prohibited use

12.1. Any persons under the age of 18 or any age (hereinafter referred to as the Permitted age) which shall be obligatory for legal participation in gambling according to the legislation of any particular jurisdiction, shall be prohibited from use of the Website. Use of the Website by any persons who did not reach the Permitted age shall be a direct violation of the Agreement. Due to this, we have the right to request documents that may confirm the Client's age. The Client may be denied the provision of services and the operation of their account may be suspended if, upon our request, no proof will be provided that the Client's age corresponds with the Permitted age.

12.2. Online gambling is prohibited by law in certain jurisdictions. By accepting the Agreement, the Client shall understand that we may not provide guarantees or any legal advice regarding the legality of the use of the Website within any jurisdiction on which the Client is located. We may not state that the services of the Website do not breach any laws of the Client's jurisdiction. The Client uses the services of the Website upon their own wish and shall take over the whole liability while completely understanding all possible risks.

12.3. We do not aim and do not intend to provide the Client with services that breach legislation of their jurisdiction. By accepting the Agreement, the Client confirms and guarantees that any use of the Website complies with the laws and regulations valid on the territory of their jurisdiction. We do not bear any liability for any illegal use of services of the Website.

12.4. The use of VPNs, proxies, or any other tools to mask or alter your geographic location while accessing our Services is strictly prohibited. If you are found to be using such tools, you may be held liable for any resulting damages, including but not limited to the suspension or termination of your account and forfeiture of winnings.

12.5. Due to legal reasons we do not accept any Clients from the following countries:

Australia, Austria, Albania, Anguilla, Aruba, Afghanistan, Bahrain, Belgium, Bonaire, Brunei Darussalam, British Virgin Islands, Cambodia, Cayman Islands, Christmas Island, Cocos (Keeling) Islands, Croatia, Cuba, Curacao, Cyprus, Czech Republic, Denmark, France, Germany, Gibraltar, Guadeloupe, Heard Island and McDonald Islands, Hong Kong, Jamaica, Japan, Jersey Island, Kazakhstan, Kuwait, Indonesia, Iran, Iraq, Isle of Man, Israel, Italy, Latvia, Libya, Liechtenstein, Lithuania, Luxembourg, Macau, Malaysia, Mali, Malta, Martinique, Mexico, Montserrat, Myanmar, Netherlands, North Korea, Norfolk Island, Panama, Philippines, Poland, Portugal, People’s Republic of China, Puerto Rico, Qatar, Saba, Saint-Barthélemy, Saint-Martin, Saudi Arabia, Serbia, Singapore, Sint Eustatius, Sint Maarten, Somalia, South Korea, South Sudan, Spain, Sudan, Sweden, Switzerland, Syria, Taiwan, Thailand, Turkey, Turks and Caicos Islands, Ukraine, United Arab Emirates, United Kingdom, United States, US Virgin Islands.

Any persons residing or located on the territory of those countries are not permitted to register, open accounts or make any money funds. You agree that you will not register, open the account or transfer any money funds to it being located within the territory of either of the above-listed jurisdictions.

Amendments shall be possible in the list of the jurisdictions and they may be performed by us without any prior notification of the Clients.

12.5.1. In addition to point 12.5., all NetEnt games cannot be played or accessed in the following territories: Afghanistan, Albania, Algeria, Angola, Australia, Cambodia, Ecuador, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Lao, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, South Korea, Sudan, Syria, Taiwan, Uganda, Yemen, Zimbabwe, Belgium, Bulgaria, Denmark, Estonia, Latvia, Lithuania, Czech Republic, Mexico, Portugal, Romania.

12.5.2. Branded Game Territories.

12.5.2.1. Guns & Roses, Jimi Hendrix, & Motörhead CANNOT be played or accessed in the following countries: Afghanistan, Albania, Algeria, Angola, Cambodia, Ecuador, Guyana, Hong Kong, Indonesia, Iran, Iraq, Israel, Kuwait, Lao, Myanmar, Namibia, Nicaragua, North Korea, Pakistan, Panama, Papua New Guinea, Philippines, Singapore, South Korea, Sudan, Syria, Taiwan, Uganda, Yemen, Zimbabwe, Belgium, Bulgaria, Canada, Denmark, Estonia, France, Italy, Latvia, Lithuania, Mexico, Portugal, Romania, Spain, United States of America, United Kingdom, Australia, Azerbaijan, China, India, Malaysia, Qatar, Russia, Thailand, Tunisia, Turkey & Ukraine.

12.5.2.2. Universal Monsters (Frankenstein, the Bride of Frankenstein, Dracula, The Phantom’s Curse, Creature from the Black Lagoon and The Invisible Man), CAN ONLY be played in the following countries: Andorra, Armenia, Azerbaijan, Belarus, Bosnia and Herzegovina, Brazil, Georgia, Iceland, Liechtenstein, Moldova, Monaco, Montenegro, Norway, Russia, San Marino, Serbia, Switzerland, Ukraine, Croatia, Macedonia, Turkey, Austria, Bulgaria, Cyprus, Finland, Germany, Greece, Hungary, Ireland, Luxembourg, Malta, Netherlands, Peru, Poland, Slovakia, Slovenia and Sweden.

12.5.3. Pooled Jackpot Territories. No pooled jackpots may be played or accessed in the following territories: Australia, Azerbaijan, China, Denmark, India, Israel, Italy, Japan, Malaysia, Qatar, Russia, Spain, Thailand, Tunisia, Turkey, United Arab Emirates and Ukraine.

12.6. No bets shall be accepted:

12.6.1. from any persons being the participants of the events on which the bets shall be made (athletes, coaches, officials, owners or club managers and any other persons who shall be able to affect the outcome of the event) as well as from any persons who shall act upon their instruction;

12.6.2. from any persons representing the interests of other betting offices;

12.6.3. from any other persons whose participation in agreement with the betting company shall be prohibited by the current legislation.

12.7. Liability for the breach of clause 12.5 hereof shall be borne by the betting participant. In case of breach of this Agreement, the betting company shall remain entitled to refuse to pay any winning or to repay any paid amounts as well as to cancel any bets. The betting company shall not be liable regarding the particular moment when it learned that the client is referred to any above-mentioned categories of persons. It means that the betting company shall be entitled to take the mentioned measures any time after it learned that the client is one of the mentioned persons.

12.8. If the bet participant commits cheating against the betting company (multi-account, use of betting automation software, playing on arbitrage situations, if the game account is not used for betting, abuse of loyalty programs, etc.), the betting company reserves the right to suppress such cheating by canceling bets and closing the game account of the bet participant.

13. Opening of an account

13.1. To have access to all main services of the Website, an account must be opened. For this purpose, the Client may perform a “1-click” registration or to enter their e-mail address and to make a password which subsequently will be used for entry into the betting account, as well as the personal data, must be additionally entered: name, phone number and birth date.

13.2. Clients must state a real email address during registration, or change it to real email if 1-click registration was used.

13.3. To confirm the authenticity of information we shall be entitled to request the documents confirming the identity of the Clients. If due to any reason the Client may not provide the requested documents for their identification, we shall be entitled to suspend or to block the account of the Client until they provide the necessary information.

13.4. The Client confirms that during registration on the Website they have indicated the complete and trustworthy information about themselves and in case any amendments shall be performed concerning it, the Client shall be obliged to immediately enter them into their profile. Non- fulfillment or disregard of that rule may cause the application of limitations, suspension or blocking of the account as well as annulment of payments.

13.5. If any questions or problems arise in the scope of registration on the Website, the Client may contact the support service.

13.6. Each Client may open only one account on the Website. Other accounts opened by the Client shall be considered as backup accounts. We have the right to close such accounts and:

13.6.1. to acknowledge as invalid all operations conducted using a backup account;

13.6.2. not to repay to Clients all deposits and bets made from the main and the backup account;

13.6.3. to demand repayment of all winnings, bonuses and money funds received using the backup account. The Client shall be obliged to repay them upon our first demand.

14. Your identity. Protection from money laundry

14.1 Please note that the name and date of birth on your Account must match your true and legal name and identity.

14.2 The name on your Account registration must match the name on the credit card(s) or other payment accounts used to deposit or withdraw monies into/from your Account Balance.

14.3 To verify your identity, address and/or payment account (‘identity’) we may request at any time:

14.3.1 proof of identity (including but not limited to copies of a valid passport/identity card and/or any payment cards used),

14.3.2 proof of address, including but not limited to a recent utility bill (should be no more than three months old),

14.3.3 copy of a recent credit/debit/bank account statement related to a payment method used (should be no more than 3 months old).

14.4 If you do not supply such documentation to us and/or if we are unable to satisfactorily verify Your identity within a reasonable period, determined by us, we reserve the discretionary right to:

14.4.1 withhold the balance in your Account until our verification process is completed satisfactorily;

14.4.2 void any or some of the transactions you have made and freeze your Account, and/or

14.4.3 suspend or close your Account and terminate these Agreements.

14.5 We may conduct a security review at any time to validate your identity, age and other registration or payment information provided by you, to verify your use of the Services (e.g. for Prohibited Practices), your compliance with these Agreements and your financial transactions carried out via the Services for potential breach of these Agreements.

14.6 You authorize us to make any inquiries about you and to use and disclose to any third party any information about you to validate it.

14.7. You verify that you are the rightful owner of the money which you at any time deposit into your Account.

14.8. You agree to provide any additional information or documentation as we may request from you to conduct the Security Review and for us to comply with applicable anti-money laundering laws and regulations. We will record and retain data and documents proving your identity, as well as information about what methods have been used to verify your identity and the results of the Security Review. Following internal AML-Policy, we may conduct initial and ongoing identity checks on clients according to the level of potential risk associated with each Client.

14.9. You shall provide any and all requested documentation in English or in another language as agreed upon by us, ensuring that they are submitted in a clear, legible, and readable format.

14.10. We can monitor suspicious transactions in your Account, as well as transactions made under special conditions.

14.11. We reserve the right at any time and at any stage to refuse the Client to carry out a transaction if we have reasons to believe that the transaction has anything to do with money laundering and criminal activity. Following international legislation, we are not obliged to notify the User that their activity is suspicious and information about it has been reported to the relevant state authorities.

14.12. This procedure is a statutory requirement and is done following the applicable gaming regulation and the anti-money laundering legal requirements, as well as our internal AML/CTF policies.

14.13. We implement all appropriate measures to combat money laundering and the fight against international terrorism (AML Policy). At the same time, we maintain a strong and principled position on the prevention of all kinds of illegal activities, as well as all related regulations. To fulfill these obligations, we are obliged to inform the corresponding official authorities if there are reasons to suspect that the funds deposited by you are related to money laundering or terrorism financing activities. We will also be obliged to block such User's funds, as well as to take other measures stipulated by AML policy rules.

15. User name, password and security

15.1. After the opening of an account on the Website the Client shall be obliged to keep their password and username secret and not to disclose that information to any third parties. In case of loss of data necessary for access to the account they may be learned or restored by pressing the button «Restore password».

15.2. The Client shall be liable for the safety of the password as well as for any actions or transactions made with their account. In addition, the Client shall be liable for all losses incurred by them as a result of actions of any third parties.

15.3. In case of breach of security and any unauthorized access to the account the Client must immediately notify the betting company. If necessary, the Client shall be obliged to provide us with proof that unauthorized access has occurred. The betting company shall not be liable for any damage incurred by the Client due to any wrong or careless use of the username and password by any third parties or for any unauthorized access to the account.

15.4. We take all reasonable measures to prevent underage users from accessing our services. If you, as an adult, share a computer with minors, it is your responsibility to prevent their access to sensitive information such as usernames, passwords, and bank details. We are not liable for any violations of these provisions by users. For further protection, we recommend installing software to block underage players from accessing restricted websites, software like www.netnanny.com, www.cybersitter.com or www.gamblock.com.

16. Deposits, placement and withdrawal of money funds from the account

16.1. To make a bet on the Website the Client must place a certain amount of money on their account.

16.2. The Client confirms and obliges that:

16.2.1. any money funds deposited on the betting account were not obtained in an illegal or prohibited way;

16.2.2. the Client will not refuse from any performed transactions, will not deny and cancel any performed payments which may cause the money repayment to any third party and to allow them to avoid the legal liability.

16.3. We do not accept any money funds from any third parties: friends, relatives or partners. The Client shall be obliged to pay the money funds only from their account, bank card or system registered in the name of the Client. In case of detection of facts of breach of that condition, all winnings may be confiscated.

16.4. In case of request of the bank transfer to repay the money funds to their legal owner all expenses and commissions shall be paid on account of the recipient.

16.5. We do not accept payments in cash. We may use for the electronic payments, including incoming payments and payments to the Clients, different institutions engaged in processing of electronic payments or any financial institutions. Except for the cases when the rules and conditions of those institutions shall not contradict with the provisions of the Agreement the Client shall completely accept those rules.

16.6. The Client agrees not to refuse, not to cancel and not to terminate any transactions made with the participation of their account. In addition, in each of such cases, the Client shall be obliged to repay or to reimburse us with the amount of the not allocated funds inclusive of any expenses which we may incur while collecting the deposits from the Client.

16.7. We have the right to block the account of the Client as well as to cancel the payments and to collect the winnings if we have any suspicions that the account replenishment was done fraudulently. We shall be entitled to notify the corresponding authorities about any fraudulent actions with payments and any illegal activity. We have the right to use the services of the collecting agencies to return the payments. The betting company shall not be liable for any unauthorized use of the credit cards irrespective of the fact whether their theft was declared or not.

16.8. We shall be entitled to use any positive balance of the Client's account to settle any amount of money that the Client must repay to the betting company. In particular, in case of any repeated bets or wager, clause 18 («Collusion, misleading actions, fraud and criminal activity») or clause 23 («Errors and defects»).

16.9. The Client completely understands and accepts the fact that the betting account is not a bank account. Respectively it shall not be covered by the methods of insurance, replenishment, guarantee and other remedies from the part of the deposit insurance system and other insurance systems. No interest shall be accrued on money funds on the betting account.

16.10. The Client shall be entitled to file a request to withdraw the money from the account if:

16.10.1. all payments received on the account were inspected and none of them was canceled or terminated;

16.10.2. any inspection activity was duly performed.

16.11. For the purpose of execution of a request to withdraw the funds from the account the following moments must be considered:

16.11.1. the betting profile must be filled out;

16.11.2. if the amount requested for withdrawal shall exceed the total amount of withdrawals of the money funds in the amount of 500 USD or equivalent in any other currency, we may conduct an identification procedure. For this, the Client must provide us with a copy or digital photograph of the Client's identification document. In case of the account replenishment from the credit card picture of both sides of that card must be sent to us. In the card number, the first six digits and the last four digits must be seen, the CVV2- code may be concealed;

16.11.3. We shall be entitled to collect a commission in the number of our expenses for withdrawal of funds not engaged in the game.

16.11.4. The withdrawal amount of up to 50 USD or equivalent in any other currency shall be paid to the client's account within the range of 1 to 60 minutes from the moment of the request, except for any technical malfunctions from the part of the bank or payment system.

16.11.5. The withdrawal amount from 50 USD or equivalent in any other currency shall be paid to the client's account within 5 days from the moment of the request.

16.11.6. Other delays shall be possible for up to 3 business days depending on the bank or other payment system.

16.11.7. Other ways to withdraw the money funds shall be discussed expressly with the Company.

16.12. We do not provide money exchange services. We have the right to close such accounts and:

16.12.1. withhold a commission in the amount of our costs of withdrawal of funds not involved in the game;

16.12.2. invalidate all transactions carried out with the main and duplicate accounts;

13.12.3. not to return to the Clients all deposits made from the main and duplicate accounts.

16.13 In order to activate a withdrawal function, a player must bet at least 100% of each deposit made, or use (wager) at least 100% of each deposit made in any games on our platform.

16.14. If the amount of winnings is more than 50 000 USD or equivalent, the betting company reserves the right to set a daily limit for withdrawal, which is calculated individually for each Client.

16.15. None of the information provided on the Website, any other interface, shall be construed as an offer, invitation, or inducement to

16.15.1. exercise any rights to acquire, dispose of, underwrite, or convert any cryptoassets or digital assets, or

16.15.2. engage in the buying, selling, or encouraging the purchase or sale of any cryptoassets or digital assets

16.16. We are not a financial institution and thus should not be treated as such. Your account will not bear any interests and no conversion or exchange services (including fiat- crypto exchange) will be offered at any time.

16.17. In the event of any currency conversion/exchange between fiat currencies and any digital assets, and vice versa, publicly accepted and widely recognized market exchange rate is used (for example indicated on xe.com site). The exchange rate applied reflects market conditions, accounting for the inherent volatility and fluctuations associated with digital assets. The Company shall not be held liable for any losses or discrepancies arising from exchange rate variations during the conversion process.

17. Payment conditions

17.1. You agree to pay for all services and/or goods or any additional services ordered by you on the Website as well as all additional expenses (if any), including but not limited to, any possible taxes, duties, etc. You shall be completely liable for the timely making of all payments. The provider of the payment services shall only secure the conduction of payment in the amount defined on the Website and shall not be liable for payment of the above-mentioned additional amounts by the user of the Website. After pressing the button "Payment" the payment shall be deemed processed and irrevocably fulfilled. By pressing the button "Payment" you agree that you may not call the payment back or demand it's calling back. Placing the order on the Website you confirm and indicate that you do not breach the laws of any state. In addition, accepting the provisions of these rules (and/or Terms and Conditions) you as the owner of a bank card confirm that you are authorized to use any goods and/or services offered on the Website.

17.2. Starting to use services of the Website you take the legal responsibility for abidance with the legislation of any state where that service is used and you confirm that the provider of the payment services shall bear no liability for any illegal or unauthorized breach. By your consent to use services of the Website, you understand and accept that processing of any your payment shall be performed by the provider of the payment services and there is no legal right to repayment of already bought services and/or goods or any other possibilities to cancel the payment. If you wish to refuse the use of service for the subsequent purchase of a service and/or goods you may refuse from the service using the Personal account on the Website.

17.3. The provider of the payment services shall not be liable for refusal /impossibility to process the data related to your bank card or for any refusal related to unavailability of any permission to conduct the payment using your bank card from the issuing bank. The provider of the payment services shall not be liable for the quality, volume, price of any service and/or goods offered to you or purchased by you on the Website using your bank card. By payment of any services and/or goods of the Website you should, first of all, abide by the rules of use of the Website. Please note that only you as the owner of the bank card shall be liable for the timely payment of any service and/or goods ordered by you through the Website and for all additional expenses/commissions related to that payment. The provider of the payment services shall be only the performer of payment in the amount defined by the Website and shall not be liable for any price formation, general prices and/or general amounts.

17.4. Shall a situation arise related to your non-consent with the above-mentioned conditions and/or other reasons we ask you to timely refuse from the fulfillment of payment and, if necessary, to contact directly the support of the Website.

18. Collusion, misleading actions, fraud and criminal activity

18.1. The betting company does not recommend betting by a group of Clients from one IP address or one local network, as well as by prior agreement — in concert. The above activities may be regarded as collusion, fraud, misleading actions.

18.2. The betting company does not bear any responsibility as to when exactly it became aware or it was subsequently established that the bet was made in violation of the rules. We have the right to close such accounts and:

18.2.1. recognize as invalid all transactions, do not return to the Clients all deposits and bets made in concert with other Clients;

18.2.2. to demand the return of all winnings, bonuses and funds received as a result of the collusion. The client is obliged to return them at our first request.

18.3. The following types of activity shall be strictly prohibited, commitment of any such actions shall be deemed as a direct breach of the Agreement:

18.3.1. transfer of information to any third parties;

18.3.2. illegal actions: fraud, use of malicious software, bots and bugs in the Website software;

18.3.3. fraudulent actions, such as the use of stolen, cloned or otherwise illegally obtained data of the credit or debit cards to replenish the account;

18.3.4. participation in the criminal activity, money laundry and other types of activity participation in which may cause criminal law liability.

18.4. We have the right to suspend, cancel or withdraw payments or winnings related to bonus funds in case if we will have suspicions that the Client intentionally misused them.

18.5. We shall take all measures allowed and permitted by law to exclude and detect any fraudulent collusions and their direct participants, also the corresponding measures will be obligatorily taken against such persons. We shall not be liable for any losses and damage incurred by the Clients as the result of the fraudulent actions.

18.6. The Clients shall be obliged to immediately notify us if they have any suspicions that any Client is in collusion or performs any fraudulent actions. We may be contacted via Website to the support service using the online chat or by email – support@1win.social

18.7. We have the right without any prior notification to prohibit the Clients from accessing the Website and to block their accounts if they shall be suspected of any fraudulent activity. In such cases, we shall not be liable for repayment and compensation of any money funds on accounts of such Clients. In addition, we have the right to notify the law enforcement authorities about any illegal activity. The Clients shall be obliged to completely cooperate with us in the scope of investigation of any such cases.

18.8. The Clients shall be prohibited to use services and software of the Website to perform any fraudulent, illegal actions and transactions following the legislation of any particular jurisdiction. If the fact will be defined or detected that the Client committed any such actions, then the betting company may suspend or block the Client's account and withdraw any funds available on it. In such cases, the Clients shall not be entitled to make any claims against the betting company.

18.9. This site's regulations restrict performing any gaming activities on the behalf of third parties (nominal account holders).The gaming account is to be immediately blocked upon verification made by the security department proving the fact that the person undergoing the verification does not possess sufficient knowledge in sports betting.

19. Other prohibited actions on the site

19.1. It is prohibited to use any aggressive or offensive language on the Website, obscene words, threats and to use any violent actions in relation to employees and other Clients of the betting company. If the Player doesn’t abide by that clause of rules the betting company shall be entitled to stop the correspondence with that Player or to leave the incoming request without consideration.

19.2. It is prohibited to upload on the Website any information in the volume which shall be able to cause any malfunction of operation of the Website and to perform any other actions which may affect the operation of the resource. By this shall mean viruses, malicious software, bulk mailing and spam – all above shall be strictly prohibited. In addition, the Clients shall be prohibited from deletion, amendment and edition of information published on the Website.

19.3. The Clients may use the Website exclusively for amusement purposes. It is prohibited to copy the Website as a whole or any part thereof.

19.4. The Clients promise not to perform any actions aimed at the hacking of the security system of the Website, obtaining illegal access to any confidential data or DDoS attacks. Concerning the Clients suspected of breach of that rule, the corresponding measures shall be applied: full prohibition of access to the Website and account blocking. In addition, we are entitled to notify the responsible authorities of any illegal actions of the Client.

19.5. We shall not be liable for losses and damage which our Clients or any third parties may suffer due to any technical malfunction caused by any virus attacks or any other malicious actions aimed at the Website.

19.6. Transfer and sale of the account of one Client to any other shall be strictly prohibited.

20. Term and termination of the agreement

20.1. We shall be entitled to delete the Client's account (as well as the name and password) without any prior notification in the following cases:

20.1.1. we have decided to stop the provision of services to all Clients or any particular party;

17.1.2. the Client's account is somehow related to any earlier deleted account;

20.1.3. the Client's account is related to an account that is blocked at the moment, in such case, we shall have the right to close the account irrespective of how it is related and to completely block the accounting data on those accounts. Except for cases mentioned in the Agreement the balance on the Client's account shall be repaid to them within a particular period, right after the filing of a request and collection of the amount owed by the Client to us;

20.1.4. The Client participates in criminal collusion or tries to hack the system;

20.1.5. The Client interrupts the operation of the software of the Website or tries to manipulate it;

20.1.6. The Client uses their account for purposes which may be considered as illegal following legislation of any particular jurisdiction;

20.1.7. The Client publishes on the Website any information of an offensive or humiliating nature.

20.2. We have the right to close the Client's account or to cancel the validity of the Agreement, having sent a corresponding notification to the Client to the address mentioned in the contact details. In case of any such actions from our part, except for situations mentioned in clauses 18 («Collusion, misleading actions, fraud and criminal activity») and 25 («Breach of conditions») of the current Agreement, we shall be obliged to repay the money funds from the Client's account. If by any reason we shall not be able to contact the Client the money shall be timely transferred to the account of the betting company or any control body.

21. Amendments on the Website

21.1. We shall be entitled to anytime, upon our own discretion, to make amendments of or additions to services offered on the Website to support and renew the resource.

22. System errors

22.1. If during the betting process a malfunction of operation of the Website shall occur, we shall try to amend the situation as soon as possible. We shall not be liable for any malfunctions in the IT devices arisen due to the operation of equipment used by the Clients for access to the Website as well as interruptions in the work of the Internet providers.

23. Errors and defects

23.1. We have the right to limit or cancel any bets.

23.2. If the Client has used the money funds which were credited to their account as the result of the error to make the bets and to participate in the game, we may annul such bets and any winnings received through them. If any payment of the money funds was made upon such bets then such amounts shall be deemed transferred to the Client in trust management, the Client shall be obliged to repay them upon our first demand.

23.3. The betting company and service providers shall not be liable for any loss, including any lost winnings, caused by errors on the part of the Client or from our part.

23.4. The betting company, its distributors, branches, licensees, subsidiaries as well as employees and managers shall not be liable for any losses and damage caused by the interception or misuse of any information transferred through the Internet.

24. Limitation of our liability

24.1. The Client shall independently decide to use services of the Website, and any actions and any consequences thereof shall be caused by the personal choice of the Client done upon their discretion, at their own risk.

24.2. Operation of the Website shall occur following the clauses of this Agreement. We do not provide any additional guarantees or assurances concerning the Website and services offered on it and hereby we exclude our liability (in the scope of the law) concerning any respective guarantees.

24.3. We shall not be liable for offenses, negligence, losses, and damage that we are not able to foresee at present.

24.4. The betting company shall not be liable for the content of resources the access to which may be obtained through the Website.

24.5. We reserve the right to suspend, limit, or terminate access to the Services at any time for maintenance, updates, technical issues, or other reasons beyond our control. We are not liable for any interruptions, delays, or downtime that may affect the availability or performance of the Services, including any potential impact on gameplay, transactions, or access to your account. While we strive to minimize disruptions, we cannot guarantee uninterrupted access to the platform at all times.

25. Breach of conditions

25.1. The Client gives their consent to completely reimburse the losses, to protect and to defend the interests of the betting company, its partners, employees and directors from any claims, liability, expenses, losses and costs caused by the following:

25.1.1. the Client's breach of conditions of the Agreement;

25.1.2. the Client's breach of laws and rights of any third parties;

25.1.3. access to services of the Site by any other person using the identification data of the Client, with their permission or not, or;

25.1.4. appropriation of winnings obtained in such a way.

25.2. If the Client breaches the conditions of the Agreement, we shall be entitled to:

25.2.1. notify the Client that by their actions they breach the conditions of the Agreement and to demand to immediately stop any prohibited actions;

25.2.2. timely suspend the operation of the Client's account;

25.2.3. block the Client's account without any prior notice;

25.2.4. withdraw from the Client's account the number of payments, winnings or bonuses obtained as a result of the breach.

25.3. We have the right to annul the username and password of the Client in case they shall not abide by any clause of the Agreement.

26. Rights on intellectual property objects

26.1. All contents of the Website shall constitute the object of the copyright and other proprietary rights which shall belong to us. All uploaded and printed materials published on the Website may be downloaded only on one computer. Any printout of those materials shall be permitted exclusively for any personal and non-commercial use.

26.2. Any use of the Website shall not provide the Client with any rights on intellectual property which shall belong to us or any other third party.

26.3. Any use or reproduction of trademark, brand name, logos and other promo materials published on the Website shall be prohibited, without the corresponding consent from us.

26.4. The Client shall be liable for any damage, costs or expenses that may arise due to any illegal activity performed by them. The Clients must immediately notify us if they shall become aware of any prohibited activity and render all necessary assistance in the conduction of an investigation which we may conduct using the provided information.

27. Personal data of the Clients

27.1. We are obliged to abide by requirements towards the protection of the personal data in the form in which we use the personal information collected as a result of the user's visit to the Website. We pay particular attention to obligations related to the processing of the personal data of our Clients. We shall process the personal data provided by the Clients with complete abidance with the Privacy Policy.

27.2. By provision of the personal data, the Clients agree that we are entitled to process the personal data for the purposes mentioned in the Agreement or to abide by any regulatory and legal obligations.

27.3. Following the policy of confidentiality, we undertake not to disclose and not to transfer any personal data of our Clients to any third parties, except for acquiring processors and employees who on the need-to-know-basis may use it exclusively for the provision of the higher quality of services.

27.4. We store copies of all correspondence received from the Clients to register exactly all received information.

28. Use of the “Cookie” files

28.1. We use the “cookie” files to provide the functionality of the Website. A “Cookie” is a special text file of a small size that is stored on the user's PC during the visit of the Website, using it we may recognize any particular users in case of the repeated visit of the Site. Additional information related to the control and deletion of the “cookie” files is provided on the site: www.aboutcookies.org. Please note that deletion of our “cookie” files may be the reason for the access blocking to certain sections and functions of the Website.

29. Claims and notifications

29.1. If any claims and complaints arise regarding the operation of the Website you must, first of all, as soon as possible to send your claim to the support service through the online chat on the Website (telephone of the support service – 8(800)301-77-89 (24/7)) or to the e-mail address– support@1win.social).

29.2. The Client agrees that the record of a dispute to be stored on the server may be used as proof for consideration of the claim.

30. Settlement of disputable situations

30.1. You may dispute any situation. We shall thoroughly and in good faith consider all disputable issues in case of provision of any particular information – facts and arguments. The disputable information with an attachment of facts and arguments must be provided in the written form through the online chat on the Website (telephone of the support service – 8(800)301-77-89 (24/7)) or to the e-mail address of the support service - support@1win.social). Within 4 weeks from the moment of receipt, the claim letter or proposition will be considered, and the Client will receive a notification about the result of consideration in the reply letter. In case of necessity to conduct any additional inspections we shall be entitled to prolong the term to consider the request up to 8 weeks from the moment of receipt thereof. Any prohibited language, any types of offenses and false data are prohibited for use in the text of the letter.

31. Circumstances of the force majeure

31.1. We shall not be liable for any delays or non-fulfillment of obligations listed in the Agreement in case if they shall be caused by any circumstances of the force majeure which shall include any acts of God, war, civil commotion, industrial disputes, interruptions of work of the public household networks, DDoS-attack or any other attacks in the Internet-network, which shall be able to adversely affect the operation of the Website.

31.2. During the presence of circumstances of the force majeure, the activity of the Website shall be deemed suspended and a delay for the fulfillment of obligations shall be applicable for that period. We shall be obliged to use all available means to look for solutions which would allow us to completely fulfill their obligations towards the Clients until the end of circumstances of the force majeure.

32. Refuse from obligations

32.1. If we shall not be able to provide fulfillment of any obligations by the Client, or if we shall not be able to use any legal remedy which we shall be entitled to it shall not be considered as a refusal from those remedies or as a reason which relieves the Client from the fulfillment of the obligations.

33. Severability

33.1 If any clause of the Agreement shall become invalid, illegal or if it shall lose its legal power such provision shall be separated from the remaining part of the Agreement which shall completely remain in force. In such cases, the invalid part shall be amended according to the renewed norms.

34. Links

34.1 The Website may contain links to other resources beyond our control. We shall not be liable for the content of the other sites, actions or omissions of their owners and the content of any third-party advertisement and sponsorship. Any hyperlinks to the other sites shall be provided exclusively for information purposes. The Clients shall use them at their own risk.

35. Bonus actions

35.1. An increased wager (win back) shall be only set on the money bonuses and shall only cover the bonus amount. If the bonus shall constitute a percentage of the deposit, then the wager shall cover the percent amount. The wager amount shall depend on the conducted bonus action and shall be set by the Website.

35.2. Withdrawal of the money bonus is only possible subject to its complete win back. In case of accrual of the money bonuses for registration or in other cases when the Client shall not be required to pay any funds on the balance to obtain a bonus the withdrawal of the bonus accrual shall not be possible before the first deposit.

35.3. We reserve the right to remove, add or change any bonus that is available in your account and has not been claimed.

35.4. Bonuses might have wagering requirements attached to them. These requirements will be appropriately displayed in the corresponding section Promotions & Bonuses.

35.5. If a player or a group of players are abusing bonuses, we have the right to forfeit any wins thereof and to close the related account(s). Bonus abuse includes, but is not limited to, using multiple accounts to claim bonuses, placing minimal risk bets, exceeding maximum allowed bets while using bonus funds, exploiting software or system glitches, or intentionally delaying game rounds to meet wagering requirements.